Frequently Asked Questions

Is ROO suitable for my hair type?

ROO is suitable for curly or coily hair, dry or damaged hair, sensitive scalp, color-treated hair

Are products vegan and cruelty free?

Yes. All ROO products are vegan and cruelty-free.

What is the shelf life of ROO products?

2 years.

How do I store my products?

We strongly recommend storing your ROO products in a cool, dry place, away from direct sunlight and excessive heat.

How long does shipping take?

ROO offers domestic shipping throughout the United States. Orders will be processed within 3 days and you’ll receive an email notification once your order has shipped. You’ll get a shipment notification email with a tracking number as soon as your package ships.

Do you offer international shipping?

Not yet but we hope to take ROO global in the near future!

How can I contact customer service?

For all inquiries, please reach out to us at shop@roohaircare.com

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