Frequently Asked Questions
Is ROO suitable for my hair type?
ROO is suitable for curly or coily hair, dry or damaged hair, sensitive scalp, color-treated hair
Are products vegan and cruelty free?
Yes. All ROO products are vegan and cruelty-free.
What is the shelf life of ROO products?
2 years.
How do I store my products?
We strongly recommend storing your ROO products in a cool, dry place, away from direct sunlight and excessive heat.
How long does shipping take?
ROO offers domestic shipping throughout the United States. Orders will be processed within 3 days and you’ll receive an email notification once your order has shipped. You’ll get a shipment notification email with a tracking number as soon as your package ships.
Do you offer international shipping?
Not yet but we hope to take ROO global in the near future!
How can I contact customer service?
For all inquiries, please reach out to us at shop@roohaircare.com
